POW #7 - DPM 2007 SP1 Error 0x80004002

January 5, 2009 at 11:30 PMSaso Erdeljanov

POW_Blue_S

After updating my Microsoft System Center Data Protection Manager 2007 (DPM 2007) to Service Pack 1 (SP1) I received a bunch of errors regarding inconsistency and recovery points creation.

dpm01_error

 

 

dpm02_error

I was looking trough MSDPMCurr.errlog (located in C:\Program Files\Microsoft DPM\DPM) and found following error:

GetDifferentialSoftwareSnapshotMgmt3Interface () failed: (0x80004002)

dpm03_error

It appears that Service Pack 1 does not correctly register VSS writer...

After searching around I found solution on Ask The Core Team blog. You need to re-register vss_ps.dll on server.

Solution:

  • Run cmd.exe (with administrative privileges in Windows Server 2008)
  • Run regsvr32 %windir%\System32\vss_ps.dll
  • Restart Volume Shadow Copy service

Link:

Posted in: Disaster Recovery | Exchange | Microsoft | POW

Tags: